This section answers the most frequently asked questions about heat pumps and the relevant technical issues that should be taken into account when considering installing a heat pump into a building.

What energy sources can I use? Water, ground or air, each has its advantages and disadvantages. Click here	Where can I get advice on the plantroom layout?
Boreholes or Horizontal ground arrays? An important question which depends on a number of considerations. Click here.	What about the Merton Rule and planning issues? The Merton rule is being readily adopted by a number of councils, click to find out more.

FAQ Questions:

• What’s the difference between a plantroom and compact heat pump?
• What energy sources can I use?
• Can a heat pump provide Domestic Hot Water (DHW)?
• What is COP?
• Where can I get advice on the plantroom layout?
• How can I help minimise my client’s running costs?
• What about the Merton Rule and planning issues?
• How can ground source heat pumps help with Part L compliance?
• What about the Code for Sustainable Homes?
• Can you use heat pumps with radiators?
• Can I use a heating distribution mix of underfloor and radiators?
• What insulation levels should I be looking at?
• Can underfloor be installed on the first floor?
• What size of heat pump does my client need?
• What about cooling?
• How much ground is needed to install the ground arrays (slinkies)?
• Boreholes or horizontal arrays?
• What’s a Thermal Response test?
• What are the benefits of slinkies versus straight pipe for ground arrays?
• What are the unique features of Kensa's Heat pumps?
• What is the design life of Kensa heat pumps, and slinky ground array?
• How long will the technology take to pay for itself?
• Does my client need a buffer vessel?
• How do I integrate a heat pump into a heating system?
• How do I link the ground arrays to the heat pump?
• What grants are available for my clients?