This section answers the most frequently asked questions about heat pumps and relevant technical issues that should be taken into account when considering installing a heat pump into a building.

What size trenches do I need to dig? Find the answer here.	Why do I need to purge the system of air? Click here for the answer.
How is the heat pump controlled? Click here to find out.	Why would I become an Approved Installer of Kensa Heat Pumps? Find out the answer.

FAQ Questions:

• Who commissions the heat pump?
• What size of trenches do I need to dig?
• How is the heat pump controlled?
• What about electrical disturbances?
• Why do I need to leave a number of underfloor zones hydraulically open?
• Do I need thermal mixing valves on the underfloor manifold?
• What about weather compensation?
• The heat pump is installed and running, but the building is still cold.
• Can I install the heat pump remote from the building?
• Why do I need to purge the ground array system?
• Do I need expansion vessels?
• What water pressures are required on the ground and load side of the heat pump?
• Can a heat pump provide Domestic Hot Water (DHW)?
• What is the figure shown on the display?
• What is COP?
• Can you use a heat pump with radiators?
• Can you use a mix of underfloor and radiators?
• Can you install underfloor on the first floor?
• What maintenance is required with a heat pump?
• Why would I become an Approved Installer of Kensa Equipment?
• Who can install a Kensa Heat Pump?
• What are the unique features of Kensa's Compact Heat pumps?
• Why don't Kensa heat pumps need supplementary electric heaters, as is used on other heat pumps?
• Are there any grants available?
• Do I need a buffer vessel?
• How do I integrate a heat pump into an underfloor heating system?
• Where do I install the ground array manifold?