This section answers the most frequently asked questions asked about heat pumps and relevant technical issues that should be taken into account when considering installing a heat pump into a building.

Is a heat pump right for your client? Probably the most important question you will ask. . Click here for an honest opinion.	Can Heat pumps provide hot water? Yes, but click here for some of the things you and your client need to consider.
Can I use radiators? Yes, but your client needs to be aware of the disadvantages. Click here.	How can ground source heat pumps help with Part L compliance? Click here for the answer.

FAQ Questions:

• Is a heat pump right for your client?
• Can a heat pump provide Domestic Hot Water (DHW)?
• What is COP?
• How can I help minimise my clients running costs?
• How can ground source heat pumps help with Part L compliance?
• What about the Code for Sustainable Homes?
• Can you use heat pumps with radiators?
• Can I use a heating distribution mix of underfloor and radiators?
• Can my client use off-peak electricity tariffs?
• What insulation levels should I be looking at?
• Can underfloor be installed on the first floor?
• What size of heat pump does my client need?
• My client’s currently on mains gas, is it worth fitting a heat pump in his new property?
• What about cooling?
• What maintenance is required with a heat pump?
• How much ground is needed to install the ground arrays (slinkies)?
• What are the benefits of slinkies versus straight pipe for ground arrays?
• What are the unique features of Kensa's Compact Heat pumps?
• What is the design life of Kensa Compact heat pumps, and slinky ground arrays?
• Why don't Kensa heat pumps need supplementary electric heaters, as is used on other heat pumps?
• How long will the technology take to pay for itself?
• Does my client need a buffer vessel?
• How do I integrate a heat pump into an underfloor heating system?
• Where do I install the ground array manifold?
• What grants are available for my clients?