This section answers the most frequently asked questions asked about heat pumps and relevant technical issues that should be taken into account when considering installing a heat pump into a building.

Is a heat pump right for you? Probably the most important question you will ask. Click here for an honest opinion.	Can Heat pumps provide hot water? Yes, but click here for some of the things you would need to consider.
Can I use radiators? Yes, but you need to be aware of the disadvantages. Click here.	How can ground source heat pumps help with Part L compliance? Find out the answer. Click here.

FAQ Questions:

• Is a heat pump right for your client?
• Can a heat pump provide Domestic Hot Water (DHW)?
• What is COP?
• How can I help minimise my clients running costs?
• How can ground source heat pumps help with Part L compliance?
• What about the Code for Sustainable Homes?
• Can you use heat pumps with radiators?
• Can I use a heating distribution mix of underfloor and radiators?
• Can my client use off-peak electricity tariffs?
• What insulation levels should I be looking at?
• Can underfloor be installed on the first floor?
• What size of heat pump does my client need?
• My client’s currently on mains gas, is it worth fitting a heat pump in his new property?
• What about cooling?
• What maintenance is required with a heat pump?
• How much ground is needed to install the ground arrays (slinkies)?
• What are the benefits of slinkies versus straight pipe for ground arrays?
• What are the unique features of Kensa's Compact Heat pumps?
• What is the design life of Kensa Compact heat pumps, and slinky ground arrays?
• Why don't Kensa heat pumps need supplementary electric heaters, as is used on other heat pumps?
• How long will the technology take to pay for itself?
• Does my client need a buffer vessel?
• How do I integrate a heat pump into an underfloor heating system?
• Where do I install the ground array manifold?
• What grants are available for my clients?